Upgrade MSN Premium Subscription
I receive a notice that with the renewal of MSN premium economy pack I will have to enrol in MSN premium subscription and the new cost will be $49.95 per year. I have been using MSN premium economy pack for several years at $9.95 per year. I copied the email I received below.
The email strangely appeared after I tried to eliminate the ads I was receiving. This is a poor way for Microsoft to do business, but I suppose management is due for a bonus and I am sure the owner needs more money. I am between a rock and a hard place so I will have to renew. I see this as MSN squeezing the little guy.
Dear MSN Subscriber,
This letter is to provide you with advance notice that Microsoft will no longer offer the MSN Premium Economy Pack $9.95 per year product as of the date your current annual subscription period ends. At that time you will have two options:
(1) Purchase a more comprehensive MSN Premium subscription for $49.95 to continue your ad-free browsing and email service without interruption or
(2) Allow your MSN Premium subscription to expire which will result in loss of access to locally stored email and other data unless you have taken action to save that data prior to expiration. Both options are described below, with links to more detailed information.
Option 1: MSN Premium Subscription Upgrade
Get the premium communication and security service from MSN without changing your current Internet service provider.
Includes: computer wide security software with McAfee® Antivirus Plus – MSN Edition and Webroot® Secure Anywhere for MSN, advanced junk e-mail filters, pop-up guard and multiple e-mail accounts. At the end of 1 year, you will have the option to renew your subscription at the then current price, or the subscription will expire.
Internet access not included – software only. Prices subject to change. One month prior to your current Economy Pack plan’s expiration, you will receive an email explaining this upgrade offer and providing you with an opportunity to upgrade. You can upgrade to the more comprehensive MSN Premium plan by selecting the “Upgrade Now” option at any time from the menu choices in the MSN Explorer Welcome screen.
Option 2: MSN Premium Subscription Expiration – Important Information
The following will occur on the date your current annual Economy Pack subscription ends if you take no action:
- Your MSN Premium subscription will automatically expire and you will not be able to sign into MSN Explorer via the MSN butterfly icon;
- Your MSN email account will only be accessible by going to https://outlook.com and logging in with your email address and password or by setting up a new mail client (Mac Mail, etc.);
- Access to locally stored email for your primary and secondary accounts will no longer be available. If you have emails stored under “Folders on Your Computer” and you wish to retain these e-mails, you will need to sign in to MSN Explorer and move these emails from “Folders on Your Computer” to “Folders on MSN” prior to the date your current annual Economy Pack subscription ends. This will move them to the server where they can be accessed through https://outlook.com.
- Please view the Frequently Asked Questions (http://membercenter.msn.com/SubscriptionChangeFAQ.aspx) for detailed instructions on how to move your locally stored email;
- If you are using MSN Explorer as your browser, any “Favorites” bookmarks will no longer be available. Please transition any bookmarks to your new browser before your current annual Economy Pack subscription expires. In order to use your Favorites in another browser, you will need to copy the URLs and save them in the new browser.
Your Economy Pack’s end date: Can be found by signing into your account at https://billing.microsoft.com. Once you complete login to the site you will see the expiration date under your current subscriptions.
Additional details and answers to Frequently Asked Questions are available here http://membercenter.msn.com/SubscriptionChangeFAQ.aspx
We thank you for being an MSN Premium Economy Pack customer. Should you decide to upgrade to the more comprehensive MSN Premium subscription, we look forward to continuing to provide you with browsing and communication services.
Renew MSN Premium Subscription
Decide the outstanding balance declined?
- Open your browser and go to the My Account page and sign in with your username and password
Check out these common reasons for declined payments:
- There is insufficient credit card available balance to cover the amount due
- Try it: Verify that it is enough to cover the remaining balance available on your credit card, which you are trying to pay
- The credit card has expired.
- Try it out: Check your card’s expiration date to make sure it’s current
Credit card numbers contain spaces, commas, or non-numeric characters.
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- Contact your bank to ask why the authorization is unsuccessful
- Add a different credit card
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- Open your browser and go to the My Account page and sign in if necessary.
- Under Payment Options, click Add a Credit or Debit Card and fill out all the information required for the new payment method and click Next.
- Return to the My Account page under My Products and Subscriptions, click Manage My Subscriptions.
Find the MSN account in the list and click it
- On the right-hand side of the screen, click the click payment option and then click Payment.
- If you want to delete an old payment method, go back to the My Account page and click on my payment option. Find the item in the list that you want to remove and click Remove.
- Confirm that you want to remove the card by clicking Yes, Remove this card You will see a confirmation message.
Update my credit card expiration date online?
- Open your browser and go to the My Account page and sign in with your username and password.
- Under Payment Options, select the payment method and click Edit.
- Enter the expiration date of the updated credit card, and then click next ensure that the date of the expiry has been updated successfully.
- If you still have problems updating your end date, please click here for more help. Or go billing.microsoft.com